Filed under: Business | Tags: Cat Greenleaf, Comedy, NBC, NBC4, Peppercom, Rob Longert
I made it to NBC! Check out this segment from NBC 4 about Peppercom and our use of stand-up comedy in the workplace!
I know… I know… I’m a natural.
Filed under: Fun Times, Uncategorized | Tags: New York Comedy Club, Rob Longert, Stand Up Comedy
Here are my first couple of performances from the New York Comedy Club.
Seriously though, after doing stand up a couple of times, I feel like I can speak in front of anyone, anywhere.
Stay tuned for my next performances, as well.
Filed under: Customer Service | Tags: Customer, Customer Loyalty, Grandpa, Hurricane, Hurricane Season, Liberty Mutual, South Florida
If anyone knows how to deal with customer service reps it is my grandpa. He might be in his 70’s but he is as sharp as a nail when it comes to asking the right questions to customer service reps. From computers to DSL to prescription drug questions, grandpa always knows how to handle these folks.
When I was visiting him a couple of weeks ago, he received a letter from his home insurance company for the last 35 or so years saying that as of January of 2010, they will be suspending his policy.
Has he ever been late on a bill? Nope.
Has he ever bounced a check on the company? Negative.
So why would they be cancelling his insurance? It is added stress for a person who has enough to deal with as a senior citizen. For many senior citizens, day to day living can be difficult as it is, and added stress is totally unnecessary.
Add in the fact that Florida always gets hit hard by hurricane season and it would push any of us to our limit when hearing that our home owners insurance was being suspended (Grandpa’s insurance will not be up until January, but a hurricane or sever storm can hit at any moment)
Can this insurance company actually tell a loyal customer for the last 30+ years that they can’t help?
Guess what… They told him just that and didn’t help a lick.
Yes, it was nice of them to provide a Web site and phone number to call, but I think they owe more to their long time customers. Something as simple as helping their loyal customers find a new policy, vouching for them in terms of their good standing credit with the company or not sticking it to elderly customers in south Florida are just a few options.
So Liberty Mutual, get your act together and try not to leave your customers out to dry.
Especially my grandparents and their neighbors.
And one more question… is “responsibility” actually your policy?
Filed under: Life | Tags: Black and White, Jackson 5, Michael Jackson, MJ, Music, Smooth Criminal, Thriller
By Rob Longert
I remember when my dad bought me Thriller when I was in 7th grade. I remember blasting it in the car coming home from Woodbury Commons after getting school clothes and loving it… Yea, Pac and Biggie were great at the time, and I love their music to this day, but Thriller is timeless.
We all have some memory of Michal Jackson. Him being the iconic childhood star in the Jackson Five, the barrier breaking “Black and White” video and many of his other hits.
As we mourn his passing, many of the news outlets are digging deep into his past. They’ll talk about his rough childhood, his “issues with the law,” and dangling his baby out of a four story window, but truthfully right now, all I want to hear is his music.
Michael Jackson will live on eternally on our iPods, stereos, and radios, and will be remembered as a true genius in the music world. His beats will be sampled for years, as they already have been, and everytime he is introduced to a new generation, it will be like we are hearing him again for the first time. Oh yea… he also revolutionized dancing.
Thanks for the memories, Michael. Your music has touched, inspired and influenced millions and we’re grateful.
What’s your favorite memory/song from Michael?
Here’s one of mine:
Filed under: Branding, Fun Times | Tags: Charlie Murphy, Leroy Smith, Michael Jordan
By Rob Longert
You may think you are dreaming but you aren’t. Charlie Murphy is in the building people!
He’s back as Leroy Smith, otherwise known as “The Man Who motivated Michael Jordan.”
You have to see the microsite that Nike put together for this. This one tops Lil Penny and the Lebron-Kobe puppets.
Keep it real, because Leroy sure as hell is.
Oh and by the way, the site was created to help push some merchandise for “His Airness,” Michael Jordan, who will be inducted into the Basketball Hall of Fame this year.
“Let the motivization begin!”
Filed under: Branding, Jobs, Life | Tags: Career Search, Caroline Ceniza-Levine, Dan Schwabel, Gen Y, Generation Y, Job, Job Hunt, Job Search, Penelope Trunk
Are you looking for a job and are in your early to late twenties? Are you having some trouble finding one?
Well guess what? BusinessWeek has a whole section of their Web site dedicated to you.
I stumbled upon the site via the blog of Caroline Ceniza-Levine, a long-time executive recrutier, who I met a couple of weeks ago at an event with The Opportunity Network. At the event we gave advice to some bright college students, some grads, that were going on to their summer internships.
Caroline gives some great advice in this article, and there are some other interesting posts from Penelope Trunk, author of the blog The Brazen Careerist and career columnist at the Boston Globe and Dan Schwabel, an expert on personal branding, who actually gave me some advice via Twitter which inspired me to start this blog.
Listen to what these folks have to say. They know their industries inside and out and are seasoned vets, but they need our help too. They need to know if their advice is working and if not, what has worked for you?
Are you a Gen Y’er that landed a successful job recently? What worked for you?
Filed under: Entrepreneurs, Friends | Tags: Ben Kessel, Cupcake Stop, Jed Hershkovitz, Lev Ekster, Young Entrepreneur
Yet another case of young entrepreneurship has landed in my lap.
Have you seen a “cupcake truck” driving around the city, yet? If not, don’t worry, because you will.
![art.cupcake.truck[1] art.cupcake.truck[1]](http://sixstrip.files.wordpress.com/2009/06/art-cupcake-truck1.jpg?w=292&h=219)
An old friend of mine from the good old days at Mark Twain Junior High School and Midwood High School, Lev Ekster, is a classic case case of a young entrepreneur doing his thing, just like my other buddies, Jed Hershkovitz and Ben Kessel.
He’s been written up in the New York Times, New York Magazine, CNN.com etc… and is already putting a “stake in the cake” of the NYC cupcake game.
Crumbs, Magnolia and Cupcake Cafe, look both ways before crossing. You never know when the Cupcake Stop truck will be roundin’ the corner.
Filed under: Inspiration | Tags: Creativity, Danielle LaPorte, Idea Fairy, Inspiration
Check out this post I read on Tickled by Life, by Danielle LaPorte, about idea generation.
Danielle makes a good point that we all can be creative at different times. Check out the examples in the post and in the comments.
People generate creative ideas first thing in the morning, just before they go to sleep, while exercising etc…
It takes a while to figure out the best environment and circumstances to generate creativity, but once you find it, it can be a key to many different doors for you.
When does the “idea fairy” visit you?





